FAQS

 Tel: +18444929106 E-Mail: bbblackfashion@gmail.com

 Quebec, Canada

 Free and affordable shipping for worldwide destinations.

 Support provided within 24 hours.

FaQs General Information

Shipping details

Sending country: Canada

Other shipping charges
  • 15$ Canada
  • 20$ USA
  • 25$ International
Sending Charges

Free Shipping for purchases above

  • 150 CAD (canadian dollars) for canadian destinations
  • 200 CAD for American destinations
  • 300 CAD for other international destinations.
Delivery Times
  • In canada 3 to 9 days
  • USA 5 to 11 days
  • Others 10 to 16 days.

I have not received my item within the required dateline, what should I do ?

Call us using the number provided on FAQs page or send us a mail and we will respond within 24 hours to resolve the issue.

Do you ship globally?

Yes we do, we just need a valid address.

In what currency are prices?

In canadian dollars

I do not see my size, what can I do?

Check our size page which has information about various sizes or send us a mail for custom orders.

Do you take custom orders?

Yes we do! Send us a mail or call us for arrangements and time frame details.

I ordered an item and does not fit me, what do I do ?

Return the article plus shipping charges for the article to be changed.

  • In case of return of article for reimbursement or change, shipping cost in clients’ care.
  • Money back guarantee 15 days upon reception on condition the article is in perfect resalable state.
  • If articles returned for change benefited from free shipping, client should provide shipping fee for changed articles to reach them.
  • No reimbursement or change for articles on sale.

This privacy notice discloses the privacy practices for www.bbblack.ca and applies solely to information collected by this website.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us during the sign in process or checkout section of our site.  We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, for example to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment

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